
Blind Veterans UK is a military charity helping generations of vision impaired veterans overcome sight loss. Their home in Ovingdean Brighton was no longer fully meeting their needs so they purchased the former home of the RAF Benevolent Fund in Rustington with plans for refurbishment, seeing it as the perfect coastal location for their new centre for wellbeing.

In 2021, the charity approached HomeSmiths to work with them on the refurbishment. Having permanently lost the sight in her left eye in 2012, it felt like the perfect project for Creative Director, Jacqui.

The brief for the new Rustington Centre was to work with the architect to remodel the current building in a way which would provide veterans with a wellbeing space for support and rehabilitation. It would for a while offer permanent accommodation and a level of nursing care for some veterans moving from the Brighton centre, but the longer-term goal was to provide hotel style accommodation for members visiting for short stays.

The scope of the project included reception and café, lounge, dining room, activities room, sports bar/cinema, library, hair salon, therapy room, gym, quiet lounge as well as 36 bedrooms.


The design needed to be supportive of sensory and cognitive decline with a particular focus on how the built environment can support people living with sight loss. Tonal contrast was used throughout; furniture finishes against floor and wall, switches and controls, structural pillars, doors against architrave and handrails against walls. Additional touches were incorporated within the bedrooms with contrast leading edges on curtains, bed runners, contrast handles on the furniture as well as internal lighting for wardrobes.


Enabling veterans to be able to access all areas of the building was key. There are two lifts between ground and first floor. By changing the texture of the flooring from cut pile to ribbed carpet, veterans using mobility canes can detect the change of finish and know where the lift is. Further thought was given to flooring choice here where a similarly toned flooring was chosen so as not to appear as a step or hole to anybody using the space. The flooring finish in the lift is of similar tone so as not to suggest a change in level and be supportive of any visitors living with a degree of cognitive decline. Signage was clear, using large and tactile font. A back lit coffee cup sign works as a piece of art in the café as well as a wayfinding aid. An essential oil diffuser sits in the therapy suite providing a sensory cue as to which part of the building the veteran is in.

The charity hosts activities and events throughout the year so flexible communal spaces was key. The main lounge and dining area features a mixture of free-standing furniture. Additional black out window treatments were specified in the far corner windows so that the space could be used for film nights and similar. The bifold doors in the lounge adjacent activities room open to create a big space with additional seating for larger events.

The design needed to be relevant and relatable to existing blind veterans, honouring the past but also looking forward to the future. Material from the Blind Veterans UK archives was used to create art to honour the past and celebrate notable veterans. Box framed uniforms representing the three services feature in one of the bedroom wings. The contemporary metal sculpture commissioned for reception shows service men and women and a talking point as you enter the Centre. With an overarching theme of wellbeing, it was important to celebrate the achievements of veterans, past and present. Past veterans are recognised for their wellbeing achievements as well as honouring the achievement of the founder of the charity, Sir Arthur Pearson. The outstanding sporting achievements of blind veterans are featured in the Sports Bar where the canvases double up as acoustic panels as a noise mitigation measure. Appropriate for the coastal location of the centre, the café art features sailing achievements of certain veterans.

The design consultation with the veterans was very much part of the process. At the beginning of the design process, Jacqui, together with the architects and landscapers met with a group of veterans to discuss the design. Using high contrast large format plans as well as a Lego model floor plan, the design team were able to present their ideas in the most accessible way. At the detailed design stage, large format samples of fabrics and flooring were used providing the presentation with texture. Sample chairs were supplied by Shackletons for the presentation so that veterans could experience the comfort and support of the proposed seating. Each board was talked through on a 121 basis, with Jacqui guiding the hand of the veteran around the floor plan, with the samples to hand to aid orientation and provide context.

The Rustington Centre is a home for blind veterans as well as lovely environment for those who work there. The refurbishment has provided Blind Veterans UK with a new light filled centre for wellbeing which serves the needs of the charity now and into the future as they continue to help rebuild the lives of veterans after sight loss.
About HomeSmiths LTD
Jacqui Smith, Managing Director of Sussex based interior design practice HomeSmiths Ltd, is an experienced healthcare designer, specialising in dementia friendly design and how the built environment can support people living with sensory and cognitive impairments. Designing for health and well-being, physical and mental, and the role colour plays, is at the core of her work. In November 2012 Jacqui permanently lost the sight in her left eye and has since combined her profession with her personal experience of impaired vision both in her own work and in promoting best practice to others in the design community. Working with her award winning cabinet maker husband David, their portfolio includes both new build and refurbishment projects in Extra Care, sheltered housing, assisted living, dementia and nursing homes, homes for young adults with learning disabilities and hospice/end of life care. Jacqui is an accredited member of SBID and HomeSmiths’ projects have made finalist in a number of awards for Healthcare and Wellness design. Jacqui is also the Chair of Haywards Heath Dementia Friendly Community.
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